Corporate Policy


Biz One Quality and Environmental Policy

Biz One Venture Sdn Bhd is fully committed to provide its Customers with Quality and Reliable products or services that shall meet also the context of the organization, and at the same time, preventing environmental pollution.

In achieving this, we shall:

 Be committed to meeting requirements of customers, as well as those of legal, regulatory, and statutory requirements pertaining to product and environment.
 Continually improve the effectiveness of our Integrated Management System and its processes.

Adopt the Reduce-Reuse-Recycle concept, wherever applicable.



Biz One Quality and Environmental Objectives

To ensure consistency with the Policy of the organization shall:

 Achieve a minimum 87%  overall Customer Satisfaction
 Achieve not more than 2% of quality customer complaints
 Achieve at least 5% increase on Sales Turnover for succeeding year
 Achieve not more than 20 Issuance of Complaints to Supplier
 Achieve a minimum 87% overall Supplier Evaluation
 Achieve 100% Compliance with all Legal & Regulatory Requirements
 Achieve/Maintain Certification to ISO 9001 and ISO 14001
 Achieve Zero Public/Regulatory Complaint on Environmental Pollution
 Achieve Zero other Related Interested Parties Complaint
 To make an annual project that will financially &/or systematically beneficial to the environment and organization.